PRIVACY POLICY
Privacy Statement
Hyperion is committed to protecting the privacy and confidential information of the members and users of the Site. This privacy policy discloses the types of information collected, how that information is used to grant access to various portions of the Site, and the restrictions on the dissemination of that information by the Site. Any changes to the privacy policy are effective upon posting to the Site.
Information Collected
To ensure that only authorized persons have access to user supplied information on the Site, information is collected, and its access is limited, including:
Registration. In order to use portions of the Site, a user must first complete the registration process. During registration, each user is required to give contact information. We use this information to contact the user about services on our Site for which the user has expressed interest. In order to access the more advanced features of the Site, and to include and later edit their information on properties a user must be a member. We require a member to have a unique username and password to restrict access to confidential information and rights to revise or update information that member previously posted.
Information. Users requesting information from or through any other source not owned or controlled by Hyperion, which are accessed or referenced directly or indirectly through the site, may knowingly or unknowingly provide information to the sponsors of those sites. The disclosure of that information will be subject to the privacy policies of those other sites, and not this privacy policy nor any agreement, express or implied, with the Site or Hyperion.
Legal Disclaimer. Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process.
Access to Information
User Consent. To access portions of the Site, a user is required to give certain information to ensure that user is authorized to access the information requested. The confidential portion of that information is accessible only by that user and the support staff who administer the Site, who are bound by Hyperion's confidentiality agreements and policies.
User Request. To fulfill a user's request for information, that user may consent, actively or passively, to have certain information sent to the Site, an affiliate, or a third party vendor to allow an appropriate response with the information the user requested.
Suppliers to Site. To provide users requested information, features, content, and/or analysis certain information about and concerning a user may be directed to a third party provider.
Affiliates. Users and members may also belong to other organizations which are affiliated with the Site, with which we may share information on membership and use in order to grant a user or member access to certain portions of the Site. In additional, the Site may have contractual and other relationships with organizations in order to improve the features of, and information within the Site.
Business Transitions. In the event the Site goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, user's personal information will, in most instances, be part of the assets transferred. Users will be notified via notice on the Site prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection, they will be given choice consistent with our notification of changes section.
Information Supplementation
In order for the Site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from third party sources, including:
ID Address Verification. We may use third party software and/or vendors to verify a user's identity or address to preclude spam or other inappropriate communication with other users.
Enhancement of Marketing Profile. We may acquire third party marketing data and add it to our existing user database to better target our advertising and provide pertinent offers we think our users would be interested in. We use this information to enhance or overlay the "profile” of individual users. This aggregate marketing data is therefore tied to the users' personally identifiable information.
Personal Information. If a user's personally identifiable information changes or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information by contacting us using the means and addresses at the end of this privacy policy statement.
Collecting Information
In order to provide users optimal access and features, the Site collects information in several ways, including:
Use of Information. Users and members who post information to, and use information from, the Site are each given a profile which tracks and records usage. This enables the Site to verify that only appropriately authorized members post and edit property information. Profiles also allow the tracking of usage to assist in assuring users that the information on the Site is accurate and up to date.
Profile. We may store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users and members. A profile is stored information that we keep on each individual user and member that details their viewing and usage preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the Site for the user. This profile is used to tailor a user's visit to the Site. Your profile is shared in aggregate form only.
Site Communications
Membership Confirmation. We send all new members a welcoming email to verify password and username.
Service Announcements. On rare occasions it is necessary to send out a strictly service related announcement if the Site is temporarily suspended for maintenance; we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Customer Service. We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Elections to Restrict Use of Personal Information
Links. The Site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site and to read the privacy statements of each and every site they visit which may collect personally identifiable information. This privacy statement applies solely to information collected by the Site; this privacy policy does not apply to other sites a user may access by or through the Site.
Surveys. From time-to-time our Site may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose requested information. The requested information typically includes contact information and demographic information. Contact information may be used and/or shared with the survey sponsors. Survey information may be used for purposes of monitoring or improving the use and satisfaction of this Site.
Policy Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.
If, however, we are going to use users' personally identifiable information in a manner different from that stated in this privacy policy we will notify users via email and users will then have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the Site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that effect user information already stored in our database, we will post a notice on the Site notifying users of the change. In some cases where we post a notice we may also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
If, however, we are going to use users' personally identifiable information in a manner different from that stated in this privacy policy we will notify users via email and users will then have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the Site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that effect user information already stored in our database, we will post a notice on the Site notifying users of the change. In some cases where we post a notice we may also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Contact Information
Please contact info@hyperionrealtygroup.com with questions or concerns
User Agreement
Privacy Policy
Terms & Conditions
Copyright © 2010 Hyperion Realty Group, LLC. All Rights Reserved.